FAQs

What sizes do you offer?

We offer a wide range of sizes, including plus-size options, to ensure everyone can find the perfect fit. Check our size guide for detailed measurements.

Do you offer free delivery?

Yes, we offer Free UK Delivery on all orders over £39.99. Standard delivery rates apply to orders below this amount.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email with a tracking number to follow your package.

What payment methods do you accept?

We accept all major payment methods, including credit/debit cards, PayPal, Klarna and more for a secure and easy checkout process.

Can I return or exchange an item?

Yes, we accept returns and exchanges within 14 days of receiving your order. Items must be unworn, in their original packaging, with tags attached. See our Refund Policy at the bottom for full details.

Do you ship internationally?

We only ship within the UK at the moment but international shipping options will be available soon. Watch this space!

How do I care for my lingerie?

We recommend hand-washing delicate items like lace and silk. For more details, check out our Lingerie Care Guide at the bottom of our page.

How can I contact customer service?

The fastest way to reach us is via the Contact section on this page and we'll come back to you the same day. You can also get us on our social channels if you prefer.